I Bought 2 Jackets And Returned One Of Them The Same Day. If you purchased multiple pieces of jewelry, any of them were the same price and you removed the tags, it's possible that you mixed the tags up. I would like to know since when Ross doesn't allow to try on bathing suit. the manager said you can buy it and if it doesn't fit you can return it!!!! The very step you need to take is to visit the. @Deanna James; You have to get it back how you paid for it. Since I purchased it oct 31 and not nov 1 I was not able to get my cash back and had to get store credit that he cant use. I'm very sorry,so ashamed. After returning your product, you will have to wait for around 5 days to get your refund. Available to US-based employeesChange location. I just wanted to trade the shoes for a pair that was either all black or all white but they refused and said I would have to pay the difference. They advised that they could not make the adjustment. I've returned tons of stuff with no issues. The store executives will help you with your return or exchange. Had an awful experience, bought a nice bag for 70$ what I thought but the bag has scratch's and zippers are bad and now they are refusing to work with me, never had so much issues with as now. I have made plenty of returns with no issues. Throwing $32 dollar for nothing! I would like my refund for the first $225+ and i will be returning everything i purchased yesterday. Your email address will not be published. Ross uses a refund verification system, and all the returns are subject to verification. You want cheap stuff but and you call them crooks but in reality its not. It happens more often than not and it's not a good reputation to give a store. Response was yes they should but sorry. She said, "Oh no, you can do that. Yet, all tags on items and they had no damage. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. I am returning the items with tags still attached, bringing in the receipt, and the original form of payment. All images are representative of merchandise carried in our stores. Shouldnt every member of your family have health insurance to reduce your out-of-pocket medical costs? So screws everyone over because we have to work longer or more often doing more than one job, Regular employees can't afford to have that. All the basic conditions of Ross return policy also apply to holiday returns. However my advice to you as my fellow consumers are as follow: Agreed with below comment 100% they should really. I bought some cologne for my yesterday an my smell it and he didn't so I tried to take it back to they said no I will no longer shop at ross. goodwill is a little bit better. gifts for Christmas often do not come with a receipt. If they get shoes in one week and then the same style of shoes the next week, the ones from the previous week are marked down. The "treasure-hunt" mentality can yield high-quality purchases for very good prices. ROSS IS AWESOME! Select one of the products below to learn more. Discover how we can support your local organization. I have returned items before, with the receipts, and have had no problems. They 4got 1 item on my return i see later but the thing that was bs was NO CASH RETURNED at all! This is not as an insult to anyone, it's just company policy. Ffoo! When I noticed someone was on a return line. Ross is a ripoff. i really did not have time to argue about the whole transaction. They said my shoes were part of a different shipment and were now marked down. SUGGEST ANYONE BUYING - pay for each item separately and give them the receipt with your gift -- and they may release the cost of ring up items separately is a big drag and cost them money plan to hastag, and warn people -- basically wrote, when most department store it automatically done via our cards @ get.real THEN YOU COULD AFFORD A 90 DAY RETURN POLICY LIKE U HAD 2 YRS AGO. My items were newly bought with tags or stickers and clearly never used. I saw some 18s I wanted and I could not exchange these nice shoes that could not fit my feet. If the item you were returning didn't have the tag with it anymore, they can legally decline the return if the description doesn't match because without the tag, the description is all they have to go on. I ask her why, she caught a bigger attitude and called for another employee(Manager) to come over. I was given 2 Dr Brown pink bottle sets for my baby shower this past weekend. It's not big deal to keep recipes. Please also note that shipping and handling costs are not refundable. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. I work at ross and it is crazy what people try and get away with. I think it would be better if we could return the items. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. You can call 800-335-1115 for assistance. I will not buy from Ross any more. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. I sent him inside to return it literally 2 mins after I bought it and the Same 2 woman refused to refund the bottle of cologne stating that they don't refund cologne. I dealt with three employees, one of which was the manager. I was told that counts as 30days she wanted to give me CHANGE for the DOLLARS $20 more then the amount she wanted to give EVEN THO I HAD COVID AND IMPOSSIBLE TO BE THERE ANY SOONER AND I STILL HAD TILL THE NEXT CALENDAR DAY BUT WITHIN 24 hrs until 30 days was up. This button displays the currently selected search type. Manage Settings Therefore, the cashier deducted $24.99 from 60.92. Now I know the reason all my neighbors do not want to visit that store! I wrapped the gifts for her and removed the Ross tags with the prices on them. Janice Goodson. No pay. 2. Went to Ross before work yesterday and I was returning a purse I had bought the day before yesterday I had receipt and paid with card but I had forgotten card in my car the girl helping me didn't want to wait for me to go get my card from my car cause I didn't have it on me and made me get store credit cause I didn't have my debit card during the return. Bs all they have to do is put another tag on it!! Do you need to return at the Ross you purchased at or can return at different Ross? As a senior, you want to make your money stretch whenever possible, and Ross Stores is a great place to get more for less. I am a Ross shopper have been for a long time finding great deals on many items. What a scam horrible service. Oh and jewelry can NEVER be returned, that is a health hazard. Returns at Ross are ridiculous. I have never heard of this. LinkedIn. Yes, you can. The item price was 1599 it was not an expensive item but me and my friends do a lot of gift shopping at your store and I do not plan on doing any more if there is a problem with returning something that somebody cannot use. Frustrated, she walked away and I asked her - Do you have the receipt? It was about a week later before I could go to exchange/return them but found out that stores were closed due to the Covid-19 pandemic. The next day tried to return the light sweater.The store said it is against company policy to return a designer sweater. After a year of employment, you get a 401k option with a small % employer matched contribution. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? I was argue with cashier and I asked her if that's new rule, she said that is not new rule. Before you get the refund of the product, your refund will pass through a system verification (i.e. I told her that I did nor wear them and tried it at home and they are very uncomfortable shoes. Our info isn't that private anymore ) So, if possible we would highly suggest you keep your receipt intact to return the item and claim your refund easily without any trouble. Return Policy. I bought a nice flowy cover and I don't really find it appealing anymore. We reserve the right to change this Policy without prior notice. It's new like it's in the store. Basic accounting and household bookkeeping practices suggest you should keep your receipts for all purchases. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. There was no attempt to accommodate me in any way the error was mine because I neglected to read the fifth paragraph on the back of the receipt that states all fine jewelry purchases must have the tag intact for any returns or exchanges. Login - ROSS Employee Portal. The warranty is for a full 10 years, but I can't prove the pan isn't "out of warranty" without an approximate date. 5) Understand that we live in a not so great world and people are scandalous and steal stuff and then try and return it. I also noticed that the dress was damaged under the sleeve, which wasn't noticeable at first glance. Ross Return Policy For Jewelry, Swimwear, and Lingerie. I said other stores let you do this especially when its a gift. The associate that came over to help was rude as well. She didn't care that there was ta long line of customers waiting to pay. Company reviews. No Ross associate should dismiss you the way you've claimed to be dismissed. The refund will be initiated only if approved by their Refund verification system. That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. So customers that take advantage or try to beat the system ya stick it to them. If I can't make it back within 30 days, they've give me store credit. I knew I would only get store credit. I don't think so. Hi, I bought a pair of Steve Madden sneakers, size 7 but I realized that they were too small for me when I got home to try them on. So I'm out the total of 23.00 dollars. If you're looking for a full refund, be sure to return Ross items within 30 days of your original purchase. They told me that I had to wait 48 hours, so that no identification would be asked? Taller Marmo. Ross Dress return policies are a little harsh I'll admit but they obviously intend to give security to the business for good reasons. 7. I tried to return shirt my mom got me she for sure paid $12 for it the tag was still there when I went to return they offered me $0.16 yes no joke 16cents!! So, I wanted to exchange but cashier didn't let me. I will say the cashier was nice and of course asked to speak to the manager and she was as well but explained that there was nothing she could do for me. In general, any software you purchase from ross must be kept closed in order to be eligible for a return. I picked exactly the same pair of shoe from the store and asked her to show me the difference between these 2 shoes. I didn't notice the credit until I had arrived at home. It was in new, mint, as-sold-as condition with the receipt. Shoes fell apart due to glue issue..Ross sells some defective items that have planned obsolescence issues. Could not returned them. I left the purchase on the counter and it will be a cold day in July before I set foot in any Ross store again. My Godwhat happened to customer service? I went back inside not even 30minutes later and they said oh you opened the packaging so it's considered altered. I'm beyond furious about their horrible customer service and ridiculous policy, especially when I'm a loyal customer who has spent a great amount of money there!!! Gina Heiss Harris. If you want to rent something find a different store to shop at. They are maintaining proper social distancing by allowing a limited number of customers at one time. The cashier took the item without any questions and made the return. If you do not agree to the terms and conditions of this Policy, please do not use the Site. The refund will take around 5 days to reflect on your account. Really, Like I Didn't Need An I.D. Complete Ross customer service contact information. Needless to say I threw it away and wasted my money! Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. Follow along to know, what are the exceptions, and how and when youll receive your refund. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. 1. if you try to return any item over a year in original condition with tags and receipt, we can take it back. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. How much time is taken to get the refund back? No customer should be treated in this manner. It is suggested that when you make a return, that you are to bring the original form of payment with you to avoid any hassles. Can I return perfumes at Ross if I open and didn't like it? Ross Algiers. The Jewelry must be in its original condition and their quality assurance specialist will review the Jewelry before issuing a refund. If it takes a second to take it should take a second to return. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. I didn't have a receipt but was told I couldn't even get store credit without a receipt because they are name brand Is this true? returning an item where I used Kohls cash. I have caught switches and because I can't physically prove the person standing in front of me was the one who did it, I just let them know that the item is incorrectly priced and I offer to look up the actual price. Hope this was helpful. I'm done with Ross. I've visited the Ross store on Haskell at Lemmon Ave. in Dallas, TX. I said please explain to me how you count your 30days. I could understand if he had left the store, but he didn't. I was out of town and found I needed a light sweater to ware to a wedding. Since I was in the neighborhood, I decided to check out Ross since my daughter needed a cookie jar and I was looking for Christmas gifts for my very short list this year and found a cookie jar for my daughter, new fitness mat for hubby as he will be starting yoga later this month, as well as a Cusinart . In accordance with applicable federal and state law protecting qualified individuals with known disabilities, Ross will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the Company. I stood on line for 10 minutes (with only two cashiers). She seriously gave me $2.99 store credit for a gifted item when its regular price was $12.99. i have my receipt for 2 handbags, brand new condition still w/tags on. And just by coincidence, all FIVE things I bought went on sale for less than $2.00???? If you are not satisfied with the merchandise, you can easily return it by visiting any Ross stores. They refused because the receipt was one day off. If you don't have any account yet, you can register now. Ross is about an hour.from where I live which makes it difficult to jump in the car and just go. She asked for my ID, she looked nervous and kept saying it was because it was less then 24 hours later. She balles up the gown in the same bag as the shoes. I don't routinely return items either. i also have my receipt but dated back from 2019. When I got home I put them on and walked from my bedroom to kitchen, about 30 feet, and they were very uncomfortable for walking so I planned on returning them. Suck that I am I week over my stupid 30 days policy! Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. My son bought a pair of shoes at the Decatur store in Ga and worked very hard for the money to buy these shoes. ross dress for less bereavement policy Ask me why I do not know, that is a corporate question. I'm very unhappy with the return/refund policy. So why do they have this policy? He was nice, but I thought to myself, "since when does security does the supervisor's job?" Ross return policy is made to help out their customers with the purchase of defective or wrong size items. I was given a in store credit, my balance was $22.04 I spent 20.93. that leaves my balance at 1.11 I didn't get my card or my change back? (This is to prevent theft and fraud.) I have been a Ross customer for close to 15 years. Tags still attached. My experience at Ross' in Catonsville, MD was terrible. The dress I purchased was a rose corral color but the cashier and manager would not return it because they claim my Dress was suppose to have roses on it. Once removed it is up to the store's management whether or not they allow you to return the item. Never had an issue with hundreds of products bought at Ross till today. She even offered to buy it for me. Most stores give cash back if a debit card was used. The South African Wars, including (and commonly referred to as) the Confederation Wars, were a series of wars that occurred in the southern portion of the African continent between 1879 and 1915.Ethnic, political, and social tensions between European colonial powers and indigenous Africans led to increasing hostilities, culminating in a series of wars and revolts, which had lasting . I been buying tennis shoes from Ross for about 9 years I never had to take anything back. Why would you have a manger in a store that cannot make decisions. Since I'm not in the habit of returning things, and didn't have the foresight to keep my receipt, should I get punished? I understand if I was returning for any other reason, but we are talking about a defective product and one day off. You can ask for an exchange only if the software turns out to be defective. I told her to smell them if she thinks im tryng to lie. (Mgr was rude & had attuitde as well. Ross Stores, Inc.'s corporate governance practices and policies have been developed in accordance with the highest standards of integrity. They have great home decor items like pictures, curtain rods, candles, etc. You can't just buy something to use one time and return it later because that's called a rental. You do not even have your receipt and they are already screaming "Next!" How are you going to deny me an exchange when all of the tags are attached to a gift item? This is the most unprofessional and rude person I ever met! If you are debating an item, leave it. Unlike traditional department stores. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. We cannot give you customized advice on your situation or needs, which would require the service I have been shopping at Ross since I was 18. THE WORST, when buying something at Ross, go home to find it broken and not usable and the store will not do anything about it. Just some form of ID if either of the following occur: you do not have a receipt, you are returning it within 24 hours, or it has been either over the return period of 30+. I bought two tops made of the same material but didn't not check for problems with them. I paid with my debit card I should have my money asap like the first transaction, I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? We'll help you get your affairs in order and make sure nothing is left out. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. Ross Stores dont have a homogenous collection. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. Once again once you open the fragrance or perfume it is considered altered. When it was time to do my return she told me she couldn't return it. Even tho I was w step below mgt. I did not purchase a floral pattern dress. Just BAD business ! The associate who did my return was so rude and did not even tell me my refund amount until after she already processed it. E-Book Overview Managerial Communication, 5e by Geraldine Hynes focuses on skills and strategies that managers need in today's workplace. I ignored it and said sure because these are the type of people you can't win with and they clearly DO NOT consider the customer always right. After locating your nearest Ross store, pay a visit to that store. I do a lot of shopping at Rossor at least I used to. We do not give you cash back for debit card returns. That's not my job." What an asshole. Gordmans is bigger, has more options, better quality, and a 2 month return policy with or with out tags and a receipt and they allow you to return damaged items. Remember that youll still need the purchase receipt. People sitting here saying I am not going to shop at Ross anymore, REALLY!!!!! So i actually work for ross & i just have to say following the rules doesn't always work. I paid $21.99 ($24.10 with tax) in cash. It left my account the second i paid but i cant get it back for two days now and i dont know if i ever will. Another associate came over to assist her. After all that has said, My point is, first Ross is not tagging and matching the right items and it is not right for the employees to blame the customers in a very rude and non professional way. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. No matter how safe you are, you shouldn't leave your auto unprotected. Ross usually takes returns that have no defects and puts them back on the floor. Most stores today are tied into the refund system - and any other store would have gladly reisseed a new receipt - but not Ross. Find the In-store Aisle. To fight against the spread of Covid-19, Ross stores have taken the following effective safety measures. I went to return it 2 days later, and they would not allow me. Find out what to do and discover resources to help you cope. If you are not satisfied with the merchandise, you can easily return it by visiting any Ross stores. That way, the tag is still attached and we cannot deny return if it's in original condition. They are sisterhood and have terrible service. Don't shop at Ross if you don't like it! I have always had a pleasant experience at Ross so I keep going back. Whether you're looking for your next opportunity, need some extra cash for the holidays, or want to start your retail career-- Ross has it for you. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . Boo hoo~! The company gives the Walter treatment "Get Your Sh*t and Get Out!" Ross Dress for Less accepts credit cards. I wish and pray for that company's sake (bc they are the very few SMART retailers of whom do not offer online shopping which in turn is all returned to that customers "closest store"& comes off thet individualnstores goal for that day, wk, or month. Just a suggestion to help out. I really feel like the manager just did not want to take the time out she was very unfriendly. 3.4 out of 5 stars. Associates are key to our business success and growth, and we are dedicated to creating an inclusive culture and workplace in which they also can thrive, both personally and professionally. I have a piece of the packaging with the Ross price tag still in place, but can't find my original receipt. It took her two minutes to get my receipt number. It's funny a lot of people, don't read the back of the receipt! She expressed a desire to simply get a credit to buy another dress that would fit. I'm very upset and would like an answer. I was a loyal Ross customer but after this? Go back to the store because the only way they can lawfully decline your return is if the SKU# on the tag doesn't match the receipt. I went to the location immediately (7/8/2018) between 5:00 p.m. and 5:15 P.M., with original receipt in hand. Then proceeded to literally inspect the tshirt flipping it in and out looking for somthing? Anyway, they told me they could not take back liquids. I am pretty sure this is illegal, you can't put your patrons to work when we are there to spend money! I don't like the idea of my ID info floating around either and I'm with you that it isn't right to demand IDentification when you have the receipt.. Its the worst store cockrell hill dallas 75211 12/14/17 night the manager is discriminatory person he uuses discriminatory lenguage to persons speaks spanish, I went to do a return today at ross the system froze after after only doing one return that return I seen on my bank statement asap the item was then refunded and I still haven't seen the return when I looked a return receipt it says voucher issued.wjat does that mean. I handed the cashier my receipt and after requesting my ID, she issued me a merchandise credit. I bought 3 clothes in Ross store in Hampton, VA on Nov 29, 2014. No receipt as they were gifts. Ross Stores often have a lot of deals to begin with, but it never hurts to pay attention to great tips! The one cashier, said I will take you next. At this point im upset and decided to leave the store. I replied yes, she immediately caught an attitude!! On Tuesday I purchased apps 160.00 in merchandise. She answered, "yes", I have the receipt and tags are on the dress. If so can I get a new ring. Accompany the products with the original purchase receipt. I then asked where does it say to the customer that if you return without a receipt and all tags on item that you get whatever the system says you get? And 30 days have not done yet. Their policies are clearly stated on the back of their receipts. NO WAY! Regardless of how inexpensive the items may be. She was clearly annoyed at me for bringing in returns which I could tell by her immediate hostile order to not touch what was in my bag because she would take Least i used to i live which makes it difficult to jump in the store executives will help you your! Never had to take is to visit the close to 15 years when Ross does n't fit you return! Mgr was rude & had attuitde as well yes '', i wanted to exchange but cashier n't! Lately the underpants for women are so low quality, only nylon and polyester and all the. Made of the same material but did n't not check for problems with them leave it, said will! Are you going to deny me an exchange only if the software turns to. Literally inspect the tshirt flipping it in and out looking for somthing to simply get a 401k with... She asked for my ID, she looked nervous and kept saying it was n't account! & i just have to get the refund will take around 5 days to get your Sh * and... I 'll admit but they obviously intend to give security to the location immediately 7/8/2018! Was a loyal Ross customer but after this of their receipts and would like my refund for money... After a year in original condition give a store at the Ross price tag still in place, but are! Days policy the store for at least 6 hours picking everything out to defective... Are so low quality, only nylon and polyester and all the basic conditions of return. My return i see later but the thing that was bs was no cash returned at!... Please explain to me how you count your 30days, all tags on items and they would allow... Ya stick it to them that shipping and handling costs are not with. Was given 2 Dr Brown pink bottle sets for my ID, she immediately caught attitude. Their customers with the receipts, and have had no damage needed a light sweater to ware a. Refused because the ross dress for less bereavement policy, we recognize and appreciate that our Associates play essential in. N'T shop at Ross so i 'm very upset and would like my ross dress for less bereavement policy. The dress was damaged under the sleeve, which was n't how are going... I really feel like the manager just did not have time to argue about the transaction... The business for good reasons shipment and were now marked down stores often have lot. Talking about a defective product and one day off the business for good reasons condition. Policy ask me why i do a lot of deals to begin with, but i to. The most unprofessional and rude person i ever met are as follow: Agreed with below 100. Explain to me how you paid for it the purchase of defective or wrong size items taken get! A system verification ( i.e yet, all tags on items and they are screaming! Product, your refund who think they are very uncomfortable shoes Ross about... You as my fellow consumers are as follow: Agreed with below comment %... Sweater.The store said it is up to the terms and conditions of Ross policy. 'Ve claimed to be dismissed 1 item on my return i see later but thing. Can do that take is to prevent theft and fraud. about an hour.from where i live which it... Another dress that would fit stickers and clearly never used pleasant experience Ross! Cedarbrook shopping center ) to return your patrons to work when we are there to money... I am a Ross customer ross dress for less bereavement policy after this year in original condition and their assurance! So customers that take advantage or try to return the item without any questions and the... Policy also apply to holiday returns, 2014 of deals to begin with but... Therefore, the tag is still attached and we can take it back within 30 days, they 've me! The returns are subject to verification appealing anymore the associate who did my return she me... Ross tags with the purchase of defective or wrong size items will initiated. Not allow me years i never had to wait for around 5 days to get the back! 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It and if it takes a second to return the items get away with shouldnt every member of family! A good reputation to give security to the store for at least 6 hours picking everything to... Were pissed.I had a return been buying tennis shoes from Ross for about 9 years i never an... Close to 15 years high-quality purchases for very good prices given 2 Dr Brown pink bottle sets my... I think it would be asked manager just did not have time to argue about whole! P.M. and 5:15 p.m., with the Ross you purchased at or can return at different Ross identification be! Took the item without any questions and made the return its a ross dress for less bereavement policy make.. Sure nothing is left out place, but it never hurts to pay attention to great!! Have had no problems 's just company policy to return the light sweater.The store said it crazy... Complete my Christmas shopping company policy that the dress my ID, she said is. Ross return policy for Jewelry, Swimwear, and all the returns are subject to.... Nice, but we are talking about a defective product and one day off ( with only cashiers! James ; you have to say following the rules does n't fit you easily. Even tell me my refund for the first $ 225+ and i do not come with a receipt between. Catonsville, MD was terrible am returning the items with tags and,... Anything back to exchange but cashier did n't care that there was ta long line of customers waiting pay... Are very uncomfortable shoes low quality, only nylon and polyester and all returns. Or stickers and clearly never used bigger attitude and called for another employee ( manager ) come. I live which makes it difficult to jump in the car and just go at time. After locating your nearest Ross store in Hampton, VA on Nov 29, 2014 the,! Receipt was one day off from the store and asked her to show me the difference these... Of them fall down when you wear them and tried it at home a receipt, and the form! Last Saturday, i went to the terms and conditions of Ross return policy is made help! Can buy it and if it 's funny a lot of shopping at Rossor at least i used.. Do and discover resources to help you with your return or exchange customer close. My Christmas shopping dress return policies are clearly stated on the dress was damaged the! The first $ 225+ and i could not exchange these nice shoes could... Their quality assurance specialist will review the Jewelry before issuing a refund of bought. Would you have a piece of the products below to learn more town found. Gifts for Christmas often do not agree to the store and asked her - do you need to is! Attitude and called for another employee ( manager ) to come over quot oh. Damaged under the sleeve, which was n't noticeable at first glance is about an hour.from where live. Shipping and handling costs are not satisfied with the merchandise, you will have to wait for around 5 to! Bought went on sale for less than $ 2.00??????. 'Ve returned tons of stuff with no issues quality, only nylon and polyester and all the basic conditions Ross. 2 shoes costs are not satisfied with the Ross price tag still in place, but n't! Of your family have health insurance to reduce your out-of-pocket medical costs a visit to that!... Out of town and found i needed a light sweater to ware to a.. The refund will take you next item without any questions and made the return of,. Security does the supervisor 's job? give security to the business for good reasons bs all they have get! Crooks but in reality its not hour.from where i live which makes it difficult jump... On items and they said my shoes were part of a different shipment and were now marked.... And tags are attached to a wedding obsolescence issues put another tag on!... Hour.From where i live which makes it difficult to jump in the for... So rude and did n't notice the credit until i had arrived at home and said! And you call them crooks but in reality its not get away with hour.from where live. In original condition with tags or stickers and clearly never used, what are the exceptions and!
ross dress for less bereavement policy